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Triple Aim, innovation, regulation, certification, cost cutting, and other changes have widened the gap between small primary care practices and large practices for the past 37 years. The treatment of small practices and those that they serve will some day be recognized as discrimination by design.

Revenue and Collections

The financial design for primary care has been an issue since the 1980s. Stagnant payments, increasing costs of delivery, and increasing complexity represent the Triple Threat to primary care. This threat is most prevalent in the smaller practices.
  • 15% higher payment are common in large vs small practices for the same office codes (Medicare Data 2011). This translates to about $65,000 less payment per primary care doctor.  This is shaped by a number of different factors such as being small or rural, not being associated with a hospital, being in the wrong state, and being less organized.
  • Large systems and practices often have 5% annual escalation clauses. Small practices have take it or leave it contracts that are burdensome to the practices and their patients.
  • Larger means the ability to strategize, to shift resources for best profit, to choose and adapt location, patient population, and health plan contracts for maximal revenue, maximal outcomes, least cost of delivery, and most local resources. This has not been so for smaller and less organized practices where revenue has been stagnant and practices are fixed in place, population, and location.
  • About 10% is lost to collections in large primary practices vs 15 - 20% for small. A 5 percentage point differential translates to $50,000 per doc per year.
  • Delays and denials can be more challenging for small practices and for the insurance plans more likely in small practices

    Higher Costs of Delivery Via Innovation, Regulation, Certification

    Rapid changes are more difficult for small practices with fewer and less specialized personnel. In the last decade a number of regulation, innovation, and certification changes have been thrust upon primary care. In general, the adverse impacts are more likely for small practices. Sometimes these changes have been implemented even when knowing these adverse impacts.
    • $32,500 for HITECH per doc (MGMA)
    • $30,000 at least for additional digitalization, HIT and similar costs
    • $40,000 for MACRA per doc (Health Affairs)
    • $43,000 for Primary Care Medical Home (PCMH) for large practices - $60,000 to $105,000 in other estimates (Annals FM) - likely higher cost for smaller practices
    The costs of the above may be greater for small practices although some small practices are spared (by MACRA) or are choosing not to spend the dollars. CMS has already published the expected problems for smaller practices via MACRA. 

    Productivity losses occur due to the above but these have been poorly studied. Additional time for documentation has been studied and extra hours a day per physician for documentation, messages, and internal reviews add up. Burnout, higher turnover, and morale problems have increased due to all of these above.

    The bottom line has been shave so much that personnel have not been added to address these areas. More burden is placed on fewer taking more time and effort for little in the way of apparent gain.

    Value based and other forms of Pay for Performance have already been reviewed for adverse impacts. Smaller practices tend to have patients that are inherently less healthy which will result in lesser payment.

    Another assumption of the micromanagers is that larger providers are better. Actually larger practices have different and better finances, advantages in team members, and patients with inherently better plans and outcomes. 

    There is an assumption that larger practices and systems will absorb smaller practices for their own good. Why would an insurance plans, systems, or practices absorb practices where patients are more complex and have lesser outcomes and fewer resources. Many that do have better finances in mind, not the care of the patients in the small practices. Small practices are focused locally and actually had better outcomes in studies by Casalino. These better outcomes for practices smaller than 10 physicians and especially for 1 and 2 person practices were a surprise to researchers - who were looking for worse.

    Why blast small practices away, and local focus, and community orientation for dubious benefits, if any? Much of what is published has dubious value despite the focus on "value based."



    Even worse is the discrimination inherent in innovative "accountable" payment designs. Underserved practices such as seen in Community Health Centers have had direct studies demonstrating the discrimination inherent in Pay for Performance (Hong, JAMA). Pay for Performance Fails to Deliver

    Higher Costs of Personnel Turnover 

    Buchbinder indicated $225,000 cost for primary care physician turnover years ago. A reasonable update of the costs of recruitment, retention, locums, lost productivity, orientation costs, and adapting to the practice and patients and team members would be $300,000 for the turnover cost of a lost primary care physician. This translates to $100,000 per primary care doctor per year with turnover about each 3 years.
    • Smaller practices face over $100,000 per primary care turnover per year with less than 3 year averages and higher costs of recruitment, retention, advertising, orientation, lost revenue, lost productivity, and other adaptation costs
    • Larger practices may face little in the way of turnover costs as recruitment and retention incentives, advertising, and gaps can be filled by minor adjustments of existing personnel and physicians. 
    Small practices that run short on workforce end up losing patients to other practices because they cannot schedule new patients or return established patients to care. This represents a future problem with revenue and more difficulties balancing personnel to revenue. A poor financial design worsens this common scenario. If revenues decrease it can be hard to replace a physician assistant, nurse practitioner, or a physician. Large practices can make up gaps by shifts among remaining workforce.

    A sudden decline of 2 physicians, physician assistants, or nurse practitioners in a small practice requires substantial management to restore revenue and stabilize existing and future workforce.

    Recent studies in Annals of FM regarding rural practice indicate that higher turnover is seen around metro areas and in places lowest in concentrations of physicians. These are where small practices are more prevalent. Larger practices are often sought by new graduates or by those departing small practices.
    • Twice the turnover and half the revenue generation limit nurse practitioner and physician assistant contributions. Scope of practice and complexity of patient care can be challenging for new graduates. Expansions of NP to 20,000 annual graduats and PA to 9000 acts with the poor financial design to set up a revolving door situation resulting in limitations in new area such as primary care experience. 
    • Many of the short and long term effects of the current financial design have not been considered or studied.
    • The value of a long term primary care physician retained for 10 - 15 or more years is recognized, but again studies have failed to consider the positive contributions while the negative assumptions continue to be published and promoted.
    Higher Costs in Non-Personnel Areas of Primary Care
    Supplies, equipment, and insurance costs are discounted for large practices and practices in large systems. Some largest can even negotiate to result in no waste as the suppliers are responsible for the supplies. Only the supplies used are charged to the practice. Size dictates negotiating power for higher payments and lower costs as document in studies of insurance, systems, and practices. The costs for non-personnel areas run about $40,000 to $50,000 per primary care physician. Savings from size were estimated at $10,000 per primary care physician. Very efficient large practices can save substantially in discounts and less waste. Smallest practices end up paying for these discounts as suppliers recoup their losses.

    Physical Plant Costs

    Cost of office space, utilities, maintenance, and property taxes are higher for large practices. Best locations with best patients and best insurance plans are costly. However this increased cost is offset by better payments, depreciation, investment, and contributions. Small practices often receive support from hospital or community although support is limited by federal laws and poor finances inherent in small hospitals and small or lower income communities.

    Additional Limitations for Small Practices 
     
    Small practices are often located where patients are more complex and have more chronic diseases and fewer resources. Medicare, Medicaid, disabled, poor, fixed income, and vulnerable populations are often more concentrated in small practice settings. Poor payment, poor support, and poor design make greater complexity of practice, patient, and community even more difficult.


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    A popular video on social media lists 20 areas of improvement around the planet. It lists a 50% decrease in homeless veteran numbers. The rapid declines in Veteran homeless counts in metro areas are not necessarily a positive result. The media has a hard time understanding demographics and this makes it difficult when attempting to report on positive and negative areas.

    Another popular poster notes that homeless veterans need attention before refugees. The fact of the matter is that many Americans are treated like refugees - as those who do well plan ways to do even better. Their designs continue to leave most Americans behind.

    The relevant areas to consider for Veteran situations are not immigrants. The relevant areas are declines of veteran benefits, deteriorations involving lower income, disabled, fixed income, and less healthy populations of which Veterans are part. Most important is the consideration of available and affordable housing.
    Factors Regarding Veteran Homeless Declines
    It would be nice if all of these declines were about improved support for Veterans, but the fact is that Veteran benefits have been cut. Also, declines are explained by 
    • Homeless counts are done in metro areas and may not reflect homelessness or housing in other parts of the nation
    • Natural deaths - WWII to Vietnam Veterans age 64 - 98 years
    • Deaths from Veteran System neglect - too little, too late
    • Suicide - 22 per day all ages
    • Forced migration from metro and higher concentration settings
    Natural Deaths
    The World War II veterans were 80% of the male population of the US for their age group. Few remain as illustrated. Korean veterans were 60% of the male population of the US and are about 8% of the Veterans.
    Vietnam veterans are about age 64 to 74 - a longer time period and many are still around although their health care needs are increasing. Veterans that are younger are a smaller portion with somewhat less health care need.
    Forced Migration

    Places with concentrations have the lowest levels of 



    Light green counties lack available housing in high amenity areas and high concentration settings (people, income, education, professionals). Blue and green counties are lower concentration counties and have higher levels of available housing. Many populations with less are forced to depart higher concentration counties because housing is less available, making it more costly.

    Migrations of Veterans, poor, working poor, lesser employed, elderly, disabled, and fixed income populations continue as they are forced to move to places with lower cost of housing and lower cost of living. 

    45 - 50% of living Veterans are concentrated in 2621 lowest physician concentration counties with 40% of Americans left behind in places with lowest concentrations of health dollars, health facilities, and health workforce.

    Some places used to give bus tickets to dump unwanted people 
    from their metro areas. The modern way to do this is to dump them 
    via housing leaving them only the choice to be homeless or depart. 

    By taking out affordable and available housing, highest concentration settings can accomplish many desirable goals for them while sending people elsewhere. They do this by intention (greed), lack of awareness, and by neglect. Alarms are sounded daily about the lack of affordable or available housing in metro concentration areas and yet there is little response.

    Veterans Are Treated Poorly As Are Similar Types of Americans
     

    Veterans have high rates of disability, mental health, and chronic conditions. They also have lower income, fixed income, and are older. People with these characteristics are not treated well. Veterans are forced to move with all of these populations to lower concentration settings because they have few options for affordable or available housing in higher concentration settings. 

    Greed Drives Departures
     
    High levels of available housing result in lower costs of homes and lower rental costs. It is best for those who own housing. It is worst for those who need housing, especially those that have less to spend on housing.

    Greed is what drives homelessness, migration, and poor access to affordable housing, available housing, and available health care. Those who are greediest benefit the most with posters and postings that distract people from the real causes of most Americans behind by design.

    Developers continue to convert low cost or public housing to high profit purposes. Government or government working with developers claim land by eminent domain for roads, facilities, health care, and other purposes. Government housing was often built poorly and fell apart - and the same mistake is being proposed again because as we would not want people too comfortable (Dr. Ben Carson, HUD). Suppression of government funding can make housing shortages worse and increase costs of housing. Homeless shelters on valuable land have been sold off. Even not for profits caring for the homeless caved for the greater good of others in need of food and services. 


    Where Is the Anger Regarding Mental Health Neglect?

    Mental health is a key factor in homelessness. Low income, lack of income, and mental health go together. We spend half enough for mental health, half of mental health services are provide by primary care which is also underfunded by half. The spending on mental health goes to places far away from where most Americans in need of mental health are found. Another way that insurance companies or health care systems can lower costs and improve outcomes is to drive off mentally ill patients and populations. 


    Castaways By Design 

    The cast off Veterans join cast off elderly and cast off poor and cast off disabled and cast off mentally ill and cast off indebted people (medical, business, or finance failure) in being forced into limited choices as concentrated places continue to concentrate more dollars and leave more people behind.



    Greed and Concentrations of Health Care Dollars Compromising Others By Design

     
    Also greed in health care consumes twice the dollars it should leaving little support for those in most need or those in lower concentration settings - as reflected in decades of state, federal, and local budgets increasingly impaired by health care costs.

    As more people are sent into debt, they cannot afford to live in higher concentration settings and are forced to migrate to lower concentration places. The most complex situations, environments, and conditions are in lower concentration settings and those forced to migrate there bring higher complexity and strain the local resources - which are also least by design.


    Lower concentration counties are predominantly Red Counties noted below plus some blue border counties in Texas and Black Belt counties in the southeast and Native Reservation counties. All share lowest concentration populations and situations. Metro Blue Counties have highest cost of land, housing, and living. Migrations are forced by housing design. 



    More Cuts and Compromises


    And cuts in support for Social Security, Disability, Veterans, and Food Stamps will hit these lowest concentration counties hardest because 42 - 45% of these dollars are sent to these counties with 40% of Americans. These are counties that lack economic contributions outside of health, education, and government spending.
    Frying Pan to Fire for Red Counties

    As the United States continues to spend more on military and health care spending, there is little left. The least organized Americans suffer the most in their lower concentration settings. Budgets squeezed by military and health spending have less remaining for basic services - services most important for most Americans.  Two Forces Shaping Declines in Health and Other Outcomes - Austerity Focus Plus Runaway Health Care Costs